IT Business Consultant (gn) D365 Sales / D365 Finance & Operations - #2170882

Every day, 9.000+ SoftwareOne colleagues care for demanding business challenges with intelligence and grit. And every day, 400+ Professionals in 20+ countries build and operate the systems that run SoftwareOne. Those 400+ individuals deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called "IT & Solutions" and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and efficiency for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic

IT Business Consultant (gn) D365 Sales / D365 Finance & Operations

team: internal IT team of SoftwareOne | pensum: full time

location: Germany or India | working model: hybrid | no visa sponsoring

Christian Winkler* is the Hiring Lead you`ll mainly talk to when it comes to more details about the role, environment of work and career perspectives. Christian summarized the role as follows:

Role Overview:

As a Business Consultant in the internal IT team of SoftwareOne, you will be pivotal in driving the digital transformation of our core business services, aligning with our vision and strategy. You will collaborate closely to support our digital roadmap.

Key Responsibilities:

• Customer Interaction: Engage with end-users to understand their needs and priorities.
• Analyze Business Processes: Evaluate current business processes and IT requirements.
• Translating Strategic Topics: Convert strategic customer topics into actionable tasks for the development team.
• Strategic Planning: Collaborate with Product Management to facilitate changes and improvements.
• Escalation Point: Serve as the contact for IT-related questions and conflicts.

What You'll Do:

• Business Requirements Engineering: Break down demands into projects with clear timelines and priorities.
• Understand Business Needs: Identify and understand business requirements and goals.
• Implement Solutions: Assist in developing and implementing new business solutions or improvements.
• Policy Development: Identify and implement vital policy changes.
• Ensure Alignment: Ensure IT systems align with business objectives.

Your Key Relationships:

• Operations Management
• Sales Organization
• Marketplace Platform Team
• Product Managers, Development Teams, Product Owners, Solution Architects

* for more information about Christian, his leadership style and what drives him please have a look to his LinkedIn profile: https://www.linkedin.com/in/christian-winkler-887210201/

Ideal Candidate:

• Extensive experience within Insides Sales or Operations Manager (3+ years) experience with Microsoft D365 Sales (CRM), Finance & Operations (ERP) incl. Quoting systems to sales operations processes is a must
• A proactive, confident, and outgoing personality will help you build positive relationships and gain respect throughout the SoftwareOne community.
• Your expertise in local and regional markets will make you the go-to person for a broad mix of internal stakeholders.

To excel in this role, you should bring also:

• Deep understanding of sales processes and operations
• Multi-year experience as Inside Sales Manager or Operations Manager.
• Excellent communication and relationship-building skills
• Capability to provide training and support for new systems
• Self-organization is a must in this role
• English is company language, German is a nice-to-have

This is what makes us special as an employer:

• We value inclusivity and teamwork.

• Our culture is defined by 7 core values (https://www.softwareone.com/en/our-story/our-values).

• We believe in flexible work arrangements, allowing you to excel from anywhere and deliver excellence everywhere.

• Benefit from incentive programs that recognize and reward outstanding contributions.

• Lifelong learning, training initiatives, mentoring, and coaching are integral to our culture. #HireToGrow

• Humility is at our core, as we continuously optimize our internal structures and feedback culture to be your Employer of Choice, now and in the future.

• For local benefits & incentives (GER and CH), you can check our current benefit list here: https://www.softwareone.com/de-de/karriere/dach/benefits

If you are interested in applying for this great opportunity, please click the "apply" button and upload your documents. We can't wait to receive your application!

You know someone who could be interested in working with us as well?

Share this job (or another) with your network and get the chance of our referral bonus for external referrers. https://www.softwareone.com/en/careers/external-referral-program

E-meet the Talent Acquisition Partner!

Nicole is your partner in crime for this role. She`s happy to build bridges for you to the best career perspectives at SoftwareOne. I`m happy to help you with insights and try to answer all your questions. Feel free to connect with her on LinkedIn https://www.linkedin.com/in/nicole-radtke/

Related Keywords: Business Consulting | Sales | Operations Management | Dynamics | Microsoft | Azure | D365 | Agile