Technical Customer Service & Operations Coordination (m/f/d) - #2210356

Technical Customer Service & Operations Coordination (m/f/d)

(18322)

Rest

bewahren und schelle

Solutions

schaffen- klingt nach Dir?

Du bist die

First stop

für technische Störungen im

Werk eines führenden Automobilherstellers

, nimmst Meldungen per Telefon, E-Mail und System entgegen, leistest erste Hilfestellung und koordinierst die Reparatureinsätze –

kein Callcenter

, rather

zentraler technischer Kundenservice mit Verantwortung

We offer

• 
  €500 welcome bonus
  : As a welcome gift for your start with us
  

• 
  Attractive special payments
  
  : Holiday and Christmas bonus included
  

• 
  Safe Workplace
  
  : Permanent employment contract according to iGZ for your professional future
  

• 
  Well equipped
  
  : Modern work equipment and the necessary protective equipment for your safety
  

• 
  Personal development
  
  : Tailor-made training and qualification programs
  

• 
  Flexibility
  
  : Weekly advances and vacation during the probationary period
  

• 
  long-term perspective
  
  : Permanent assignments with well-known customer companies
  

• 
  Team spirit
  
  : A helpful and collegial working environment
  

Your profile

• 
  Abgeschlossene technische
  
  or
  
  handwerkliche Ausbildung
  
  (z. B. Mechatroniker:in, Elektroniker:in)
  

• 
  Technical understanding
  
  and
  
  Experience
  
  im
  
  Customer service
  or
  
  Facility Management
  
  advantageous
  

• 
  Safe handling of
  
  MSOffice;
  
  idealerweise Kenntnisse in
  SAP
  
  or
  
  CAFM
  
  Systems
  

• 
  Willingness to
  
  shift work
  
  (Früh/Spät/Nacht) und
  
  Weekend shifts
  
  im 24/7-Betrieb
  

• 
  Belastbares,
  
  strukturiertes
  
  Work
  
  und freundliches Auftreten auch in Stresssituationen
  

Your tasks

• 
  receipt
  
  and
  
  Bearbeitung
  
  technischer Störmeldungen
  
  per Telefon, E-Mail und System
  

• 
  Erste technische Einschätzung
  
  and
  
  telephone
  
  help
  

• 
  prioritization
  
  and
  
  coordination
  
  from
  
  Reparatureinsätzen
  
  im Werk
  

• 
  Documentation
  
  and
  
  tracking
  
  aller Vorgänge im
  
  CAFM system
  

• 
  Communication
  
  mit internen Fachabteilungen und externen Dienstleistern
  

YOUR JOB. YOUR LIFE. WE BRING IT TOGETHER

We accompany you on the way to your dream job. We always keep your goals and wishes in mind. At Wackler Personal-Service you and your individual situation are the focus. We advise you with more than 15 years of experience and extensive industry knowledge. We are networked with the best employers at over 12 locations, including in your region. As part of the Wackler Group, a modern service company with around 8.500 employees throughout Germany, we offer you the reliability you are looking for. You can find your job and contact person on

www.wackler-personal.de

Technical Customer Service & Operations Coordination (m/f/d)

Interested in applying? Tell us more about yourself. You can do so conveniently online: simply fill out the form, optionally upload your documents, and send it.